Returns

All ATPOS products come with a 14-day money back guarantee. We have put state-of-the-art engineering and best materials in use to ensure our customers’ satisfaction. If, however, you are not happy with your purchase for any reason, simply return the product within 14 days of purchase.

To be eligible for return, your item must:

  • Be in new, saleable condition
  • Accompany all the original packaging, manuals, etc.
  • Be returned within 14 days of receipt
  • Be Purchased directly from ATPOS Printer Website*

* For purchases from authorized dealer/reseller, please contact the centre directly.

If the returned item does not meet the requirements above, there will be a restocking fee or you’ll be issued a store credit instead.

Returns within India. will be eligible for free pre-paid return shipping.

Warranty

Warranty period is 6 months to 1  year based on the product from the date of purchase unless otherwise stated. During the product warranty, if your product malfunctions, it will be replaced limited to DazzelOn’s warranty terms and conditions.

To be eligible for Warranty Program:

  • You must be the initial purchaser of the new product from DazzelOn or one of the authorized dealers.
  • Product has been properly maintained, not abused, misused, altered, modified, or repaired.
  • Be reported to DazzelOn within 10 days of discovering the problem.
  • All work under warranty must be performed by DazzelOn.

All returned products must be shipped to our address, We will provide doorstep reverse pickup, accompanied by a dated proof of purchase.

The purchaser voids this warranty if he, she or others attempt to repair, service or alter the product in any way.

This warranty does not apply in the event of accident, abuse, improper installation, unauthorized repair, tampering, modification, fire, flood, collision or other damage from external sources, including damage which is caused by user replaceable parts (leaking batteries, etc.)